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Privacy Policy
This Privacy Policy outlines how your personal information is collected, utilized, and shared when you visit or make purchases through wooden-puzzle.com (the "Site").
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect specific information about your device, including details about your web browser, IP address, time zone, and certain cookies installed on your device. Additionally, as you navigate the Site, we gather information about the individual web pages or products you view, the websites or search terms that referred you to our Site, and how you engage with the Site. We refer to this automatically gathered information as "Device Information."
We collect Device Information through the following technologies:
"Cookies" are data files placed on your device or computer, often containing an anonymous unique identifier. For more information about cookies and how to disable them, please visit http://www.allaboutcookies.org.
"Log files" track actions occurring on the Site, collecting data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
"Web beacons," "tags," and "pixels" are electronic files used to record information about your browsing activities on the Site.
Additionally, when you make a purchase or attempt to do so through the Site, we collect specific information from you, including your name, billing address, shipping address, payment details (such as credit card numbers), email address, and phone number. We refer to this information as "Order Information."
Text Marketing and Notifications:
By subscribing to text notifications, you agree to receive recurring automated marketing messages at the phone number provided. Consent is not required to make a purchase. Reply STOP to unsubscribe, HELP for help. Message and Data rates may apply. For more information, view our Privacy Policy and Terms of Service.
When we mention "Personal Information" in this Privacy Policy, we are referring to both Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We primarily use the Order Information we collect to fulfill orders placed through the Site. This includes processing payment information, arranging shipping, and providing invoices and order confirmations. Additionally, we use Order Information to:
Communicate with you.
Assess our orders for potential risks or fraudulent activity.
Provide you with information or advertisements related to our products or services when consistent with your preferences.
We use the Device Information we collect to help us screen for potential risks and fraud (particularly your IP address) and, more broadly, to enhance and optimize our Site. This includes generating analytics about how customers interact with the Site, as well as evaluating the success of our marketing and advertising campaigns.
SHARING YOUR PERSONAL INFORMATION
To assist us in using your Personal Information as described above, we may share it with third parties. For example, we utilize Shopify to power our online store—details about how Shopify uses your Personal Information can be found here: https://www.shopify.com/legal/privacy. We also use Google Analytics to understand how customers use the Site—you can learn more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Lastly, we may share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other legal request for information we receive, or to otherwise protect our rights.
BEHAVIORAL ADVERTISING
As previously mentioned, we use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may interest you. For more information about how targeted advertising functions, visit the Network Advertising Initiative's ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising using the following links:
Facebook: https://www.facebook.com/settings/?tab=ads
Google: https://www.google.com/settings/ads/anonymous
Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
You can also opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Text Marketing Terms and Conditions:
By providing your phone number at checkout and completing a purchase, subscribing via our form, or using a keyword, you agree to receive text notifications (including order updates and abandoned cart reminders) and text marketing offers. Consent is not required to make a purchase. Your phone number, name, and purchase information may be shared with our SMS platform, "SMSBump Inc," a European Union company located in Sofia, Bulgaria, EU, for the purpose of sending targeted marketing messages and notifications. If you wish to unsubscribe from text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link provided in our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests, will not be considered reasonable means of opting out. Message and data rates may apply. For questions, text "HELP" to the number you received messages from, or contact us for more information. To opt out, follow the procedures above.
DO NOT TRACK
Please note that we do not change our Site’s data collection and use practices when we detect a Do Not Track signal from your browser.
Third-Party Pixels and Cookies
When you visit our website, log in, register, or open an email, cookies, ad beacons, and similar technologies may be used by our online data partners or vendors to associate these activities with information they or others have about you, including your email address. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.
YOUR RIGHTS
If you are a European resident, you have the right to access the personal information we hold about you and to request correction, updates, or deletion of your personal information. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident, please note that we process your information to fulfill contracts we may have with you (e.g., when you place an order through the Site) or to pursue our legitimate business interests as listed above. Please be aware that your information will be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
When you place an order through the Site, we will retain your Order Information for our records unless you request its deletion.
CHANGES
We may update this privacy policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons.
MINORS
The Site is not intended for individuals under the age of 18.
CONTACT US
For more information about our privacy practices, questions, or to make a complaint, please contact us via email at support@wooden-puzzle.com.
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect specific information about your device, including details about your web browser, IP address, time zone, and certain cookies installed on your device. Additionally, as you navigate the Site, we gather information about the individual web pages or products you view, the websites or search terms that referred you to our Site, and how you engage with the Site. We refer to this automatically gathered information as "Device Information."
We collect Device Information through the following technologies:
"Cookies" are data files placed on your device or computer, often containing an anonymous unique identifier. For more information about cookies and how to disable them, please visit http://www.allaboutcookies.org.
"Log files" track actions occurring on the Site, collecting data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
"Web beacons," "tags," and "pixels" are electronic files used to record information about your browsing activities on the Site.
Additionally, when you make a purchase or attempt to do so through the Site, we collect specific information from you, including your name, billing address, shipping address, payment details (such as credit card numbers), email address, and phone number. We refer to this information as "Order Information."
Text Marketing and Notifications:
By subscribing to text notifications, you agree to receive recurring automated marketing messages at the phone number provided. Consent is not required to make a purchase. Reply STOP to unsubscribe, HELP for help. Message and Data rates may apply. For more information, view our Privacy Policy and Terms of Service.
When we mention "Personal Information" in this Privacy Policy, we are referring to both Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We primarily use the Order Information we collect to fulfill orders placed through the Site. This includes processing payment information, arranging shipping, and providing invoices and order confirmations. Additionally, we use Order Information to:
Communicate with you.
Assess our orders for potential risks or fraudulent activity.
Provide you with information or advertisements related to our products or services when consistent with your preferences.
We use the Device Information we collect to help us screen for potential risks and fraud (particularly your IP address) and, more broadly, to enhance and optimize our Site. This includes generating analytics about how customers interact with the Site, as well as evaluating the success of our marketing and advertising campaigns.
SHARING YOUR PERSONAL INFORMATION
To assist us in using your Personal Information as described above, we may share it with third parties. For example, we utilize Shopify to power our online store—details about how Shopify uses your Personal Information can be found here: https://www.shopify.com/legal/privacy. We also use Google Analytics to understand how customers use the Site—you can learn more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Lastly, we may share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other legal request for information we receive, or to otherwise protect our rights.
BEHAVIORAL ADVERTISING
As previously mentioned, we use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may interest you. For more information about how targeted advertising functions, visit the Network Advertising Initiative's ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising using the following links:
Facebook: https://www.facebook.com/settings/?tab=ads
Google: https://www.google.com/settings/ads/anonymous
Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
You can also opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Text Marketing Terms and Conditions:
By providing your phone number at checkout and completing a purchase, subscribing via our form, or using a keyword, you agree to receive text notifications (including order updates and abandoned cart reminders) and text marketing offers. Consent is not required to make a purchase. Your phone number, name, and purchase information may be shared with our SMS platform, "SMSBump Inc," a European Union company located in Sofia, Bulgaria, EU, for the purpose of sending targeted marketing messages and notifications. If you wish to unsubscribe from text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link provided in our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests, will not be considered reasonable means of opting out. Message and data rates may apply. For questions, text "HELP" to the number you received messages from, or contact us for more information. To opt out, follow the procedures above.
DO NOT TRACK
Please note that we do not change our Site’s data collection and use practices when we detect a Do Not Track signal from your browser.
Third-Party Pixels and Cookies
When you visit our website, log in, register, or open an email, cookies, ad beacons, and similar technologies may be used by our online data partners or vendors to associate these activities with information they or others have about you, including your email address. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.
YOUR RIGHTS
If you are a European resident, you have the right to access the personal information we hold about you and to request correction, updates, or deletion of your personal information. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident, please note that we process your information to fulfill contracts we may have with you (e.g., when you place an order through the Site) or to pursue our legitimate business interests as listed above. Please be aware that your information will be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
When you place an order through the Site, we will retain your Order Information for our records unless you request its deletion.
CHANGES
We may update this privacy policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons.
MINORS
The Site is not intended for individuals under the age of 18.
CONTACT US
For more information about our privacy practices, questions, or to make a complaint, please contact us via email at support@wooden-puzzle.com.